Privacy Policy

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how collect and process your personal information through Fire and the Freaks websites and online store.

By using The Fire and the Freaks website, you are consenting to the practices described in this Privacy Notice.

Who we are

The Fire and the Freaks it’s a fashion brand that sells exclusively its products on-line through the website

What personal data we collect and why we collect it

We only collect the necessary data to guarantee a first class experience when visiting our
Website, in order to allow you to enjoy all the potential options and discretions provided therein, as well as to
assist us when managing our provision of services.

Here are the types of personal information we collect:

Information You Give Us: We receive and store any information you provide in relation to The Fire and the Freaks Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our services.

Automatic Information: We automatically collect and store certain types of information about your use of The Fire and the Freaks Services, including information about your interaction with content and services available through the Fire and the Freaks Services. Like many websites, we use “cookies” and other unique identifiers, and we obtain certain types of information when your web browser or device accesses The Fire and the Freaks.

Cookies: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

For What Purposes Does The Fire and The Freaks Use My Personal Information?

We use your personal information to operate, provide, develop, and improve the services that we offer our customers. These purposes include:

Purchase and delivery of products: We use your personal information to take and handle orders, deliver products, process payments, and communicate with you about orders, products and services, and promotional offers.

Communicate with you: We use your personal information to communicate with you in relation to The Fire and The Freaks Service via different channels (e.g., by phone, email, chat).

Advertising: We use your personal information to display interest-based ads for features, products that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.

Recommendations and personalization: We use your personal information to recommend features, products, that might be of interest to you, identify your preferences, and personalize your experience with The Fire and the Freaks.

Comply with legal obligations: In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.

Does Fire and The Freaks Share My Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below:

Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through The Fire and The Freaks. You can tell when a third party is involved in your transactions, and we share customers’ personal information related to those transactions with that third party.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of Fire and the Freaks and Others:
We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Fire and the Freaks, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How Long You Retain My Data?

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

How Secure Is Information About Me?

We design our website with your security and privacy in mind.

We work to protect the security of your personal information during transmission by using encryption protocols and software.

It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your The Fire and the Freaks account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.

What Information Can I Access?

You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the “Your Account” section of the website. 

What Rights I Have Over My Data?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Complains, Feedback and Reporting of Incidentes

The Fire and The Freaks Users and Customers have the right to file complaints by recording the complaint in the Complaint Book or by submitting the complaint to the regulatory authorities.

The Fire and The Freaks Users and Customers may also give feedback via email to the Data Protection Office.

Changes to this Privacy Policy

With a view to ensuring updates, developments and continuous improvement, The Fire and The Freaks may, at any time, make changes deemed appropriate or necessary to this Data Protection and Privacy Policy, which shall be published in the different channels to ensure transparency and information to Users and Customers.

Express Consent and Acceptance

The terms of the Data Protection and Privacy Policy are supplementary to the personal data terms and conditions provided for in the General Terms of Use of The Fire and the Freaks channels.

The free, specific and informed provision of personal data by the data subject implies knowledge and acceptance of the terms of this Policy, with the understanding that, by using the channels or by providing personal data, Users, Service Recipients and Customers are expressly authorizing the processing of this data, in accordance with the rules laid out for each channel or applicable instruments of collection.

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